Last updated: October 2025
Effective date: Immediately

1. Introduction

Village Picnic Limited (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, make a booking, or participate in our experiences, including:

  • Mystery Picnics

  • Pedal n Picnic

  • Village Picnic to You (mobile charcuterie & cheese cart)

  • Workshop collaborations and special events

By using our services, you agree to this Privacy Policy.


2. Information We Collect

We collect personal information that helps us provide our services and improve your experience. This may include:

a. Personal details – your name, email address, phone number, and booking details.
b. Payment information – processed securely through trusted third-party payment gateways (we do not store credit card details).
c. Event participation information – dietary requirements, preferences, and feedback.
d. Website usage data – cookies, analytics, and browser details to help us understand website performance and improve usability.


3. How We Use Your Information

We use your information to:

  • Confirm and manage bookings and vouchers

  • Communicate with you about your picnic or event

  • Customise your experience (e.g., dietary or accessibility needs)

  • Send updates, promotional offers, or newsletters (only if you’ve opted in)

  • Improve our website and services

  • Meet legal or regulatory requirements


4. Sharing Your Information

We only share information when necessary, such as with:

  • Trusted suppliers and partners (e.g., local artisan producers, caterers, or venues) who help deliver your experience

  • Service providers such as payment processors or email systems

  • Legal authorities, if required by law

We do not sell or trade your personal information to third parties.


5. Data Storage and Security

Your personal information is securely stored in New Zealand or trusted cloud-based systems with appropriate security safeguards.
We retain information only as long as needed for the purposes stated above or as required by law.


6. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access your personal information

  • Request correction or deletion of your information

  • Withdraw consent to receive marketing communications

To exercise these rights, please contact us using the details below.


7. Cookies and Analytics

Our website uses cookies and third-party analytics (such as Google Analytics and Facebook Pixel) to improve user experience and measure performance.
You can disable cookies in your browser settings if you prefer not to be tracked.


8. Marketing and Communications

If you subscribe to our newsletter or updates, you can opt out at any time by clicking “unsubscribe” at the bottom of any email or contacting us directly.


9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Village Picnic Limited
📍 Matakana & Queenstown, New Zealand
📧 philippa@villagepicnic.co.nz
🌐 www.villagepicnic.co.nz